Frequently Asked Questions

Everything you need to know about shopping with Clare.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

How do I return an item?

We offer a 30-day return policy for most unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label and start your refund process.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey directly from our carrier's website.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to include more international destinations in the near future.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and never share your personal information with third parties for marketing purposes.